Effective lighting controls must keep pace with customer demand

20 February 2014

Managing Director Chris Bedford comments on the need to consider flexibility  when choosing a lighting control system.

“This may seem like a strange thing to say as the Managing Director of a lighting control company, but lighting control companies are not, ultimately, the experts when it comes to how lighting should function to deliver maximum benefits to the building users. The real experts are, of course, the building users themselves.

Most lighting control systems are set up according to pre-defined commissioning instructions and then handed over. But it isn’t until the system is in use that we can really understand how it needs to operate to meet the specific demands of the environment. The best control systems are able to respond to feedback from building users and incorporate these changes with no disruption to day-to-day operations.

Open Technology’s LiGO system has been specifically designed to adapt according to users’ experience in order to maximise savings and tailor functionality. All adjustments are made from the LiGO webpage so no special licenses or software are required. In fact, half a day’s training for the building’s users is sufficient to allow them to make small adjustments, which can make a big difference to the operation of the building. All LiGO systems are supplied with a 2-year warranty and a connection to Open Technology so assistance is only a phone call away.

A recent installation of LiGO at Copenhagen’s largest teaching hospital with our partners Lindpro demonstrated how responding to feedback from users can create an optimal solution. The students and staff noticed that if they altered the scene settings in the classrooms they had to remember to press a ‘set’ button on leaving to make sure the room was left in the optimal energy saving setting. This is often referred to as ‘last touch.’ Open Technology quickly responded by adding a ‘fall back scene’ option to the LiGO web page. When this option is selected, the space automatically reverts to the ‘energy optimisation scene’ once the PIR sensors recognise that the area is unoccupied.

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Lighting controls are a simple and effective measure for achieving significant carbon and energy savings, whilst creating the right environment for your building. When choosing a control system, however, it is important to consider how responsive your supplier will be to your day-to-day experience of using the system. A responsive system will adjust to your need and feedback to ensure maximum savings and full functionality.”

Chris recently took part in the Hug in the Snug video interview series to talk about why lighting needs controlling.